Change as an inkblot
The circle of control of managers, regardless of their level is often confined to a specific team, unit or division. These limits can have both positive and negative effects. Working with a smaller group allows you to gain a more in-depth knowledge of all the people involved. However, no team exists inside a vacuum. It […]
Walk the ‘Gemba’
To improve the odds of being successful as a change manager in an organisational change project, you need to familiarise yourself with the people most affected by the change and their working environment. There are two primary reasons for doing this: Guiding people through a change is only possible by being respectful and emphatic towards […]
